GlowVita

Support Center

How can we help you?

Our support center provides comprehensive resources to help you make the most of GlowVita CRM. Find answers to common questions, get troubleshooting help, and connect with our support team.

Access guides, tutorials, and support options to ensure your salon business runs smoothly.

24/7

Support Available

< 2min

Average Response Time

98%

Satisfaction Rate

1000+

Help Articles

Contact Support

Fill out the form below and our team will get back to you as soon as possible

Before You Contact Us

Check out our knowledge base and FAQ section for quick answers to common questions. Many issues can be resolved instantly without waiting for a response.

Emergency Support

For urgent issues that require immediate attention, please contact our emergency support line.

Phone: +1 (800) 123-4567

Hours: 24/7

Our Support Promise

Dedicated to helping your salon business succeed

1

Getting Started

New to GlowVita CRM? We offer comprehensive onboarding resources to help you set up your salon management system. From adding your services to configuring staff schedules, our guides will walk you through every step.

2

Ongoing Support

As your business grows, we're here to support you. Our team provides continuous assistance with advanced features, troubleshooting, and optimization strategies to maximize your CRM investment.

Support Resources

Comprehensive tools to help you succeed

Video Tutorials

Watch step-by-step video guides demonstrating how to use various features of GlowVita CRM effectively.

Watch Tutorials

Phone Support

Connect with our support team via phone for immediate assistance with any questions or issues.

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Frequently Asked Questions

Find answers to common questions about using GlowVita CRM for your salon business.

To schedule appointments, go to the Calendar section from your dashboard. You can book appointments by selecting a date and time slot, choosing the service and staff member, and adding client details. You can also allow clients to book online through the customer portal.

Yes, navigate to the Clients section to view all your customer profiles. You can see their appointment history, contact information, preferences, and purchase history. You can also add notes and special requirements for personalized service.

Go to the Staff Management section to view and manage your team's schedules. You can set working hours, assign services to staff members, manage time-offs, and see who is available for upcoming appointments.

Access the Analytics Dashboard to view detailed reports on revenue, appointments, popular services, client retention, and staff performance. You can filter data by date range and export reports for further analysis.

Navigate to the Services section to add, edit, or remove services from your catalog. You can set prices, durations, staff assignments, and service categories to organize your offerings effectively.

Go to the Product Questions section to manage customer inquiries about your products. You can view unanswered questions, provide detailed answers, and choose whether to publish the Q&A on the product page for other customers.

Need Direct Assistance?

Our dedicated support team is ready to help you resolve any issues and answer your questions.